RETURNS

Sorry if we got something wrong.

If you want to return your product, they need to be unused (we don’t accept anything that’s been open), in its original condition, and not a final sale item. Once you’re good to go here, we can accept your return request.

Get in touch with us at hey@faculty.world. Please email with your order number and your reasons for wanting a return. Please allow 10-14 working days from our receipt of your return for us to process your refund. It may take 3-5 working days for any refunds to appear on your bank statement.

EXCHANGES

If you need to exchange a product, get in touch with us at hey@faculty.world, and we’ll figure it out. If the goods you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to exchange the items or offer you a refund. We will not provide a full refund if goods show signs of unreasonable use. In such circumstances, we will notify you that a reduced refund amount will be available or you.

If none of the above is helpful, our people will get in touch with you at hey@faculty.world

ALL THINGS MONEY 

HOW CAN I PAY FOR PRODUCTS ONLINE?
We accept all major credit cards and offer accelerated checkout options through PayPal, Shop Pay, Apply Pay, and Google Pay.

WHEN WILL I SEE THE CREDIT CARD CHARGE?
We’re not here to leave you hanging. You’ll see the charge immediately.

MY ORDER

IS IT TOO LATE TO UPDATE MY ORDER?
We selectively choose the best fulfillment partners to get your orders processed as soon as possible. We’ll do our best to process your request before they dispatch it. Get in touch with us at hey@faculty.world

NEED TO CANCEL AN ORDER. WHAT DO I DO?
We totally get it and we know it’s not personal. That’s why we give you 60 minutes from purchase to adjust or cancel your order. If you’re past the 60-minute mark, get in touch us at hey@faculty.world and we’ll try to solve this.